Introduction
Wendy Cooper Wellness ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wendycooperwellness.com and use our services.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.
Information We Collect
Information you provide directly:
- Name, email address, phone number, and other contact details when you fill out forms on our website
- Responses to application forms, assessments, and scorecards
- Payment information when you purchase programs or services (processed securely through third-party payment providers)
- Any information you voluntarily share in emails, messages, or during consultations
Information collected automatically:
- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see Cookies section below)
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and applications
- Deliver programs, services, and lead magnets you have requested
- Send email communications you have opted into, including newsletters, resource sequences, and program updates
- Process payments for programs and services
- Improve our website, services, and user experience
- Comply with legal obligations
We will never sell, rent, or share your personal information with third parties for their marketing purposes.
Email Communications
When you download a resource, complete an assessment, or subscribe to our newsletter, you may receive a series of follow-up emails. These are designed to support you and share relevant information about our programs and services.
You can unsubscribe from any email communication at any time by clicking the unsubscribe link at the bottom of any email, or by contacting us directly at wendy@wendycooperwellness.com.
Third-Party Services
We use the following third-party services to operate our business:
- GoHighLevel — customer relationship management, email marketing, and form processing
- Webflow — website hosting and content management
- Google Analytics — website analytics and usage tracking
- Payment processors — secure payment processing for program enrollment
Each of these services has its own privacy policy governing how they handle your data. We only share the minimum information necessary for these services to function.
Cookies
Our website uses cookies to improve your browsing experience, analyse site traffic, and understand where our visitors come from. Cookies are small text files stored on your device.
You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your data, we will do so within 30 days unless we are legally required to retain it.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of email communications at any time
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at wendy@wendycooperwellness.com.
Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Wendy Cooper Wellness
Email: wendy@wendycooperwellness.com
Website: wendycooperwellness.com
Carmel, Indiana